Do I need an appointment?
In order to serve all of our patients with excellence, we highly recommend making an appointment. Our office hours are
Mondays: 9-5, Tuesdays: 9-5, Thursdays: 9-5, Fridays: 9-1, Saturdays: Appointment only.
Our office is closed on Wednesdays and Sundays.
Why is there different pricing for members?
Our members receive exclusive benefits and discounts on services included in their monthly membership fee. Platinum members receive one 60 minute service each month, which may be used for a Swedish or deep tissue massage, deluxe facial, chemical peel, or health coaching session.
At $69/month this offers considerable value, ensures consistent self-care, and access to affordable wellness services.
As a member, what if I am unable to come in for my monthly service?
While we encourage all patients to prioritize self-care, we understand that sometimes life can get hectic. Members may roll-over their service for up to 90 days or upgrade 2 services for a 90 minute session. Once annually, members may gift one service to a friend or family member.
Do you accept children for services?
We care for patients ranging from 15-85 years of age for medical, massage, aesthetic, and wellness services. Patients under 18 must be accompanied by a parent or guardian.
What is a Nurse Practitioner?
A Nurse Practitioner (NP) is an independent health care provider with authority to diagnosis, perform medical procedures, prescribe medications, order and interpret lab and radiology studies. NPs have a minimum of a master's degree, although many have doctoral preparation, in addition to rigorous national certification. Research has shown on average, NPs spend more time with patients and patients have equal health outcomes compared to physician care. NPs focus on health promotion, disease prevention, patient education, and caring for the whole person.
What if I do not have health insurance and need a medical appointment?
Patients without health insurance or with out-of-network coverage may still be accommodated. Private pay, out of network, and uninsured patients are required to pay at time of service. We offer a discount when paying with cash, credit card, or check when your payment is received on the day of the visit. This discount is incorporated into the private pay fee schedule
There is a 24-hour cancellation policy for appointments with all providers at Integrative Family Health NP, PLLC. Canceling within 24-hours of your appointment will result in a $50 charge to the credit card on file.
No-shows: If you are unable to attend your appointment, please be courteous of our providers and other patients and cancel your appointment. If you do not show up to an appointment (in-person or tele-medicine) without notifying the office of cancellation or rescheduling, you will be charged $50 (or one month credit for members) to the card on file.
Repeated no-shows will result in discharge from the practice.
Aesthetic services, massage, IV nutrient therapy, TRT, Viveve, hormone optimization/BHRT, health coaching, and medical marijuana consultation are not covered by insurance. These services are considered elective and we accept cash or credit cards at time of, or prior to service. Telehealth coverage varies based on insurance provider, but the patient may pay directly if not covered by their insurance carrier.
If you have an urgent concern during non-clinic hours, please call the office at 518-579-0012 and the on-call provider will return your call. Depending on the complexity of the call and if prescription medication needs to be sent in, you or your insurance may be billed for this telephone visit. If you need medical attention more immediately than that, please visit a nearby Urgent Care or Emergency Room. Be advised that prescription requests are reviewed during business hours and refills will not be managed after-hours.