PRIVACY POLICY

Effective Date: July 30, 2026

At Dr Dunham Integrative Family Health NP PLLC ("we," "our," or "us"), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your information.

Information We Collect

When you visit our website, schedule an appointment, complete a contact form, or communicate with us, we may collect:

● Name

● Phone number

● Email address

● Mailing address (when provided)

● Appointment requests

● Information you voluntarily submit through forms

● Device information, browser type, IP address, and website usage analytics

How We Use Your Information

We use your information to:

● Schedule and manage appointments

● Respond to inquiries

● Provide customer support

● Send appointment reminders

● Send requested information

● Improve our website and services

● Communicate with you regarding your care or requested services

● Send marketing communications only when you have provided consent

SMS Communications

If you choose to opt in, you may receive SMS text messages from Dr Dunham Integrative Family Health NP PLLC, including:

● Appointment reminders

● Appointment confirmations

● Practice updates

● Customer service communications

● Promotional offers and marketing messages (when applicable)

Message frequency varies.

Message and data rates may apply.

You may opt out at any time by replying STOP to any message.

Reply HELP for assistance.

Providing consent to receive SMS messages is not a condition of receiving healthcare

services.

SMS Consent

SMS consent is obtained only through our website forms or other approved consent

methods.

Your consent applies only to receiving text messages from Dr Dunham Integrative Family Health NP PLLC.

Mobile Information Sharing

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Text messaging originator opt-in data and consent will never be shared, sold, rented, or disclosed with any third parties for marketing purposes.

Information may only be shared with trusted service providers who assist us in operating

our business (such as secure messaging providers or appointment software) and only for the

purpose of delivering the services you have requested.

Cookies and Tracking Technologies

Our website may use cookies, analytics tools, and similar technologies to:

● Improve website performance

● Understand visitor behavior

● Enhance user experience

● Measure website traffic

You may disable cookies through your browser settings, although doing so may affect

website functionality.

Data Security

We implement reasonable administrative, technical, and physical safeguards to help protect your personal information from unauthorized access, disclosure, or misuse.

While no online transmission is completely secure, we take commercially reasonable measures to safeguard your information.

Your Privacy Rights

You may request to:

● Review your personal information

● Correct inaccurate information

● Request deletion of your information where permitted by law

● Withdraw consent for marketing communications

● Opt out of SMS communications at any time by replying STOP

Third-Party Services

Our website may contain links to third-party websites or use third-party services such as scheduling software, payment processors, or analytics providers. Their privacy practices are governed by their own privacy policies.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with a revised Effective Date.

Contact Us

Dr Dunham Integrative Family Health NP PLLC

19 Glenridge Road

Glenville, NY 12302

Phone: (518) 579-0012